I had a great experience at Lougheed Hyundai. Walked in without an appointment and was helped right away. Got to test drive the vehicle and our salesman, Sid, was very knowledgeable and helpful. He was not pushy and the negotiation process was painless. I ended up buying a used Ford Escape and it was ready in two days for pick up, having been completely cleaned and inspected. Car looks and drives great, I have no complaints at all so far.

My only advice is to be aware that they do not take credit card over $2,000. I called ahead to ask if I could pay for my car with MasterCard and the receptionist told me I could. When I got there they told me they only take credit up to $2,000 so I had to go and get a bank draft and come back before we could complete the paperwork. A bit of an inconvenience since I had already made arrangements with my bank for the credit card payment but overall I found Lougheed Hyundai to be very professional and helpful, especially compared to some of the smaller lots I visited during my car search. I would definitely recommend.

Been taking my car there for service and was happy with it. Last time me and my wife decided to get the new Kona. Kevin was helping us to make a good choice and we are very happy with his customer service. Even after the purchase he was still very quick to answer questions and help us out with car.

Thank you for the business. Always coming back.

Best customer service ever from Monica at service. I have been to so many dealerships before but she is simply the best !!! She is very well knowledgeable about her products and always find the right direction for me with a priceless smile and smooth voice to calm me down. When you call them or step in to a service department, obviously something is wrong about your vehicle or worrying about big repair bills. But Monica make everything smooth and pleasant. Call Monica for your next service. She will be right there for you and your family !!

These guys are super friendly and super helpful. They are willing to make a great deal with you and see to it that all your questions are answered. James the sales representative is amazing and he will help you get the best deal. I am going to recommend them to all my friends.

Just happened to stumble across this dealer on Wed while looking all over Metro for a Santa Fe XL, higher end model. The unit I saw, 2017 Santa Fe Ltd, had just come in and looked rough. My current 2012 Vera Cruz was dirty but this one made it look clean. Sid asked me to come back Mon for a test drive after they cleaned it up. Come Mon it was cleaned up very well. Handed me the keys for a test drive. The car was all I hoped for and more. We worked out a deal and they stepped up on upgrades and my trade to where we had a deal. When I picked it up, the detail was better than terrific. Drove it for the first time today after spending last night scanning the voluminous manual. Got more car than I expected.
Give this dealership a visit and I feel confident you will be as pleased as I am.

Kevin was very respectful, provided relevant information and answered questions. He was not pushy at all. Let's see how my first service experience is in a few months...

We had an exceptional costumer service at Lougheed Hyundai! Thank you,especially to CHRIS! He enthusiastically helped us all the way throughout the deal like a real family . Also thanks to everyone else who assisted us. Now,my family and I will enjoy long driving with our new Santa Fe XL. Thank You Again!

Very friendly staff and extremely approachable. They dealt with all my crazy demands with great patience and Howard (General Manager) and Sid (Sales consultant) made sure that I was perfectly satisfied with all aspects of my purchase. This is my second vehicle from this dealership in two years and would highly recommend them to anybody looking for good looking and great value vehicles.

Great service. Dropped by on a weekend to see if they could give my car a quick check to make sure all fluids and tire pressure was good before going on a road trip. Were able to look over car without an appointment. Thanks Monica! Much appreciated

I can’t say enough positive things about my recent experience at Lougheed Hyundai. The entire team went ABOVE and BEYOND to help us find the perfect car for our growing family. Sid, our sales executive, was so patient, knowledgeable and helpful, without ever being pushy. Sid spent endless hours and days with us, showing us every possible option until we found the perfect fit. The sales manager, Jag, went out of his way to get us the best possible deal on our purchase. Jag genuinely cares about his customers as people, not just as a “business deal”. We always felt that our happiness was Jag’s top priority. The finance manager, Chantelle, was also absolutely amazing throughout our entire experience. Overall an exceptional group of staff with a customer-centred focus! Thank you all so much!

I’m giving 4 stars based on the service from the manager Jag. There were some other issues from other staff, which is why I deducted the 1 star. Jag has helped me after purchasing my my 2014 Hyundai Elantra with minor issues that needed to be fixed. Great service from him, thank you!

Not like a typical pushy salesman. I was attended by Sid. This guy was ready with the car for a test drive before I even arrived. He knew it all about the cars. :)

We've had a great experience with Hyundai and this dealership. Monica and the service team are the best!

Their service department have friendly and professional staffs. They offered us economical services and they were willing to accommodate with our schedule. Highly recommend to anyone with limited budget and busy life!

I had a great experience purchasing a car at Lougheed Hyundai. The sales and financial managers were great. It was by far the easiest dealership I have ever dealt with. I would totally recommend it to a friend or to anybody looking to purchase a car.

I had an excellent experience buying my new vehicle at Lougheed Hyundai. Not only did they give me more value for my trade in than any other dealer, they treated me with respect and it was a pleasant, easy experience. Steve Boulay provided exceptional service and I would definitely recommend to anyone.

Had a great experience at Lougheed Hyundai. Sid was our sales rep and he was great! After an accident, Sid was very helpful with what to expect and kept in contact with me while I went through the LONG and FRUSTRATING ICBC process. I would highly recommend this dealership for anyone looking for a new or used vehicle.

Had a great experience here...Friendly and welcoming manager, customer service, sales and finance department.
My sales person was Sid. I would definitely recommend him.
The entire experience from first test drive to final purchase and delivery was smooth and painless.

I would gladly recommend Lougheed Hyundai to anyone I know looking to purchase a car.
Bahram

I bought a Hyundai Ioniq from Lougheed Hyundai/Acura recently. Though I did initially have some issues getting a hold of someone in the service department about a recall of my Ioniq, once I did, they took good care of me. All my other interactions with the dealership have been great.

The sales manager (and team) were so professional at this dealership. They kept their word on every part of the deal. I purchased a new SUV and they made it seamless. They have a customer for life and I have already recommended my whole network of family and friends to come to this location and speak to Truong. Thank you again!

It was an great experience my wife and I had. Chris was an Amazing and helpful part of the deal, and we felt secure and well assisted. Will highly recommend this dealer and Chris and the team who assisted us.

I just recently bought a used car from this dealership. The customer service was fantastic. In particular Steve Boulay went out of his way to make me feel comfortable, as I was purchasing my first car. He came with me to test drive it, explained how everything in the car worked, right down to how to move the seat and steering column. Once I had decided on the car, he went the extra mile to have it serviced to make sure everything was in perfect condition, including small things like a new battery in the remote key. When I went to pick it up he even filled the gas tank full for me. I would 100 % recommend this dealership, and if you can, purchase your car with Steve! Amazing service.

Monica from the service desk helped us in every way she could to make us feel like valued customers. If you need support with repairs or maintenance, ask for Monica; fantastic service.

Amazing customer service from people who genuinely care about you and your vehicle. I've gotten my car serviced here three times now in preparation for an out of province inspection, and it's been just awesome every time from start to end. They called me by name, explained everything clearly, and got me optional quotes for services that matter to me. From the appointment booking, to the shuttle drivers, who are also their technicians, to their service staff, receptionist, everyone seems genuine and human and upbeat. I've been to a few Hyundai dealerships and this is by a huge margin the best one. Even the complementary wash-and-vacuums were better somehow. I am so relieved and stoked to have a great shop to take my vehicle to.

Bob Louie was very friendly, flexible in terms of schedule, and good at communicating through both phone and text. When his schedule wasn't open, he facilitated with the sales manager to get things done when it was convenient for me. I would buy a car from Bob at Lougheed Hyundai again.

Nice dealership. Did a few test drives here and the salespeople were nice and courteous. We ended up going with a different car altogether at a different dealership but were very happy to have had the experience here.
I did find the used cars a little overpriced but then that might have been just the models I was looking at. They were all in very nice shape to be fair.

i wanted to write a review about a recent purchase at Lougheed Hyundai. It was the first time I have ever bought a car from them. I have to say that I was very impressed with the service we got, from our sales rep Bob Louie, who was very friendly and professional to the sales manager Youngjin who continued the great service. I never felt any pressure to do anything I didn't want to do and feel that I got a fair price for my new car. What sets them apart I think is a genuine commitment to customer service. There was a misunderstanding with a tow package option on our car. Without going into all the details, I let the dealership know of my concerns and Bob did a great job of getting back to me and getting the correct people involved to resolve my concerns in a timely and satisfactory manner. If their service department is anywhere close to as committed to customer service as their sales department, i look forward to having my car serviced there for many years to come. I wouldn't hesitate recommending Lougheed Hyundai to friends and family, or anyone else for that matter who wants to get a good price for a good car and to be treated with respect and a valued customer.

Thank you to the staff at Lougheed Hyundai and especially to Bob Louie who made our experience so painless. All the staff was so very friendly, a real family feel. Anna was so kind and made us feel at ease while filling out the paperwork. I would not hesitate to recommend Lougheed Hyundai to any of our friends. Thank you again, Bob Kindest Regards, Jackie and Art

Just bought my first car from Lougheed Hyundai. My sales person was Bob Louie and he was fantastic! Super friendly and very knowledgeable. For the convenience of my father who only speaks korean, they were also able to get a Korean speaking salesman. When it was time to take my car home they even put a very large red bow on it for fun. Bob has followed up with me on how my car is doing and on subsequent visits, he has been great.

The staff at Lougheed Hyundai don't just sell you a car best suited for your needs but they make sure the entire experience is smooth and hassle free. We bought our car from them and they ensured every documentation process was done without a glitch. Our salesperson was Bob Louie who was super friendly, understanding and not pushy at all. Wonderful experience, highly recommend.