My experience at this dealership was exceptional. The quality of customer service from Neil and others was way beyond expectations. Im happy with the purchase of my car and how well they accommodated everything!
Outstanding experience again, again and again! For over 10 years, and between Lougheed Acura and Lougheed Hyundai, I have been coming here, and whether to buy a car or service it, I always feel like I am at home, a king in my own castle and that I own the place. Starting from Tony with his very personable approach to customer service and genuine care and attention to his customer's needs and ( wants too), to Patrice with his effective humor and true appreciation of his clients, to the all-knowing Chris and his very informed orientation as well as the great Business and Insurance Managers. It is always an enjoyable and pleasure-full time for me to visit here, A great family feel with top of the line service, knowledge and Quality.
Wonderful experience working with the sales department of Lougheed Hyundai. Special shout outs to Patrice, Neil, Alfred, Jason and the insurance agent (Forgot the name sorry!) as they made the shopping experience pleasant and stress free!
Would highly recommend the Lougheed dealership if you're looking for a Hyundai!
Kee Ho Lau
Just like to say that Lougheed Hyundia service team and especially Monica is an awesome team to deal with.. very friendly and knowledgeable! They strive to do their best and beyond. Genuine and caring people there... which is becoming rare these days... Keep up the great work! :)
Impeccable customer service (especially Monica C.). I switched my car maintenance to this location because of this one reason. I was told to go home as there was nothing with my car and I am not due for a service for another 2000 kms. I came in because it was making noises and just wanted to make sure. Ask for Monica at the service desk and you will not be disappointed. The sweetest and likable Service Rep I have ever met. Never once did I felt like she was trying to up sell me.
I am very impressed with this dealership after purchasing a new Santa Fe. Their sales people were very knowledgeable, polite and professional. We dealt with Sid which was a pleasant experience, he asked me what I thought my trade in was worth, we both agreed on a price and and we had a deal . I have bought quite a few new vehicles in my lifetime, but none were as easy and pleasant as this sale. I highly recommend them
I visited a lot of dealerships while shopping for a new vehicle to replace my old car and I have to say that the team at Lougheed Hyundai were a breath of fresh air. Everyone was positive and ambitious - never once did I feel pressured! Jay Lee was my salesperson and if you want to deal with someone who is honest and eager, I recommend you contact this guy! He's backed up with a great team! Jason helped me with all the financials - they all made certain I understood all the features on my new vehicle, helped me register for all the high tech stuff. Just an all around great experience.
Such an amazing experience here. The staff were all so friendly and knowledgeable. If I could give them better than 5/5 I would!!